Privacy Policy
This Privacy Policy describes how Claire Bennet Jewellery ("we", "our", or "us") collects, uses and protects your personal information when you visit https://clairebennetjewellery.com or make a purchase from our website.
Collection of Personal Information
When you visit our website, we automatically collect certain information about your device, including:
- Your web browser
- IP address
- Time zone
- Device type
- Cookies installed on your device
- Pages and products you view
- Referring websites or search terms
- How you interact with our website
We refer to this information as Device Information.
We collect Device Information using:
Cookies
Cookies are small data files placed on your device that help improve your browsing experience and remember your preferences.
For more information about cookies, please visit:
http://www.allaboutcookies.org
Log Files
Log files collect information including:
- IP address
- Browser type
- Internet Service Provider (ISP)
- Referring and exit pages
- Date and time stamps
Web Beacons, Tags & Pixels
These technologies help us understand how visitors interact with our website and measure the effectiveness of our advertising campaigns.
Order Information
When you place an order or attempt to place an order, we collect information including:
- Full name
- Billing address
- Shipping address
- Email address
- Phone number
- Payment information
- Order details
We refer to this information as Order Information.
We collect Order Information when you:
- Place an order through our website
- Create a customer account
- Subscribe to our newsletter
- Contact our customer support team
- Participate in promotions or giveaways
How We Use Your Information
We use your personal information to:
- Process and fulfil your orders
- Arrange shipping and delivery
- Provide customer support
- Send order confirmations and shipping updates
- Detect and prevent fraudulent transactions
- Improve our website and customer experience
- Respond to enquiries
- Send promotional emails (only where you have chosen to receive them)
Marketing & Analytics
We may use your Device Information to:
- Improve website performance
- Analyse customer behaviour
- Measure advertising performance
- Personalise your shopping experience
- Display relevant advertisements through platforms such as Meta (Facebook & Instagram) and Google
Sharing Your Information
We only share your information with trusted third-party service providers who help us operate our business, including:
- Shopify
- Payment providers
- Shipping partners
- Analytics providers
- Marketing platforms
We never sell your personal information to third parties.
Data Security
We take appropriate technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration or destruction.
All payments are processed through secure, encrypted payment gateways.
Data Retention
We retain your personal information only for as long as necessary to fulfil your order, comply with legal obligations and resolve disputes.
Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your personal information
- Object to certain processing activities
- Withdraw consent for marketing communications
To exercise any of these rights, please contact us.
Cookies
Our website uses cookies to improve functionality, remember your preferences and analyse website traffic.
You may disable cookies through your browser settings at any time, although doing so may affect certain features of the website.
Third-Party Services
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be published on this page.
Contact Us
If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us.
Claire Bennet Jewellery
Website: https://clairebennetjewellery.com